Support & straight answers

No support maze. Just what you need to know.

Mama Bloom is on the App Store. Find honest answers about data sources, pricing, Apple Watch, Siri, privacy, and the app’s boundaries here.

01

Release question

Mama Bloom: Sleep Tracker is available on the App Store with an English, German, Japanese, and Russian interface. The download button opens your own storefront.

Release status
02

Product or technical question

Write to general support. Please do not include sensitive health detail that is unnecessary for the question.

support@mamabloom.app
03

Privacy request

Use the dedicated privacy address for access, deletion, or another data-protection right.

privacy@mamabloom.app

FAQ

Frequently asked questions

Is Mama Bloom a medical app?

No. Mama Bloom supports wellness reflection and shows associations, not diagnosis or treatment. For persistent or concerning sleep problems, speak with a qualified clinician.

Why is there no daily sleep score?

A score can turn rest into another test. Mama Bloom shows felt experience, source, coverage, and patterns without converting them into a performance grade.

How does sleep data reach the app?

Through the sleep data you permit in Apple Health. Apple Watch and compatible bands or apps work when they write sleep data into Apple Health. You can also add a sleep interval manually. Overnight readings — heart rate, heart rate variability, breathing rate, wrist temperature — are a separate, optional permission.

Does a manual entry invent sleep stages?

No. A manual sleep chapter contains only the interval you enter. Mama Bloom never invents REM, Core, or Deep stages.

What do the night vitals show?

After the morning check-in, sleeping heart rate, heart rate variability, breathing rate, and wrist temperature can sit beside your night. Each is compared only with the median of your own last 28 nights — near, below, or above your usual — never with other people and never as a score. In Patterns they run as a thread across 28 nights; 90 nights and all time belong to Lifetime. The readings are context, not a diagnosis.

What do the morning check-in widget and notification do?

In the morning the widget asks the app's first question — how restored do you feel? — and takes your answer in a tap; it becomes that morning's reflection the next time you open the app. If you turn on Morning check-in in Settings, one silent notification carries the question when Apple Health hands over a new night — never during Quiet Week, never after you have answered. Neither the widget nor the notification shows a duration, a stage, or your answer.

What is “Awake in the night”?

Between 23:30 and 05:30, Wind Down offers a dim screen with no clock: slow breathing without a timer, a place to set a worry down until morning (kept on your device and removed after three days), and gentle guidance for when lying awake has gone on a while. You can also ask Siri: “Mama Bloom, I can’t sleep.” It is wellness guidance, not medical treatment. If restless nights keep affecting your days, please speak with a doctor.

Does Ask your record send my data anywhere?

No. Ask your record in Patterns answers five questions from your own nights and check-ins — free and entirely on your device. With Mama Bloom Lifetime and Apple Intelligence you can ask in your own words; Apple Intelligence phrases the answer on device from numbers Mama Bloom calculated. Nothing leaves the device — the app has no account and no networking.

Can Mama Bloom work without Apple Health?

Yes. You can add sleep manually and use Wind Down. Some patterns need enough sleep evidence to become available.

What does Apple Watch do?

The Watch is a sleep source through Apple Health and part of the system integration. The iPhone app remains the home for Today, Patterns, Wind Down, and History.

What can Siri start?

The App Shortcut starts the four-minute Wind Down. The intended phrase is: “Start my Wind Down in Mama Bloom.”

Is Apple Intelligence required?

No. On supported devices, an optional on-device feature can phrase verified observations. Calculations and a deterministic version work without it.

Which languages does the app support?

English, German, Japanese, and Russian. Mama Bloom does not promise additional languages until they are validated and implemented.

What does Mama Bloom cost?

The foundation stays free. Mama Bloom Lifetime is one purchase with no subscription. Before purchase, the App Store shows the binding amount in your storefront currency and price tier.

What is Quiet Week?

Quiet Week hides nightly numbers and patterns while preserving local history. There is no missed streak.

Can I export or delete my data?

Yes. Raw export, deletion, and privacy controls remain part of the free foundation.

What happens when I move to a new iPhone?

Everything Mama Bloom keeps — reflections, notes, manual chapters, practices, afterwords — moves with every normal iPhone transfer: iCloud backup, an encrypted computer backup, or direct device-to-device setup. Your Lifetime purchase is restorable with your Apple Account at any time. Apple Health history travels separately with your Health settings; the raw export additionally puts a copy in your own hands.

Is the app already in the App Store?

Yes, for iPhone, iPad, and Apple Watch. The download button opens your own App Store storefront.

When sleep concerns you

Mama Bloom is not an emergency or diagnostic tool. Seek professional medical care for acute symptoms, breathing concerns during sleep, severe daytime sleepiness, or persistent insomnia.