How to reach us
Mama Bloom UG (haftungsbeschränkt) in Dresden answers support requests by email. Pick the address below that matches your question. The self-service references answer many common questions, and you can alsoread how the product method works.
Technical support
Email support@mamabloom.app with the app version, device model, iOS or watchOS version and a description that excludes health details. Always redact health content from screenshots.
Privacy, security and accessibility
- privacy@mamabloom.app — privacy rights and policy
- support@mamabloom.app — security reports; use “Security report” as the subject
- support@mamabloom.app — accessibility barriers; use “Accessibility feedback” as the subject
Do not send health records, Apple Health exports, screenshots with health information, passwords, payment details or live exploit data by email.
Urgent health concerns
Support cannot provide medical advice or emergency help. If symptoms are severe, sudden, worsening or feel unsafe, contact a qualified professional or your local emergency service now.